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Jira
Connect Jira to automate ticketing and incident response. DataLight turns anomalies into fully contextualized Jira issues with all the details your team needs to resolve faster.
Benefits
Automated Ticketing: Turn any anomaly or alert into a Jira issue with a single click.
Context-Rich Issues: Pre-filled tickets include segmentation details, root cause, and direct links for faster resolution.
Seamless Workflow: Integrates directly into your existing Jira projects and workflows without disrupting processes.
Faster Incident Response: Eliminate manual steps so teams can resolve issues in minutes, not hours.
How it works
Get real-time, contextual Jira tickets in minutes:
One-Click Connection: Select “Jira” and authorize the connection using the secure OAuth login process.
Choose Projects: Pick the Jira project(s) where DataLight should create issues.
Automated Ticket Creation: When an anomaly is confirmed, a Jira issue is generated with full context — no copy-paste required.
Quick Actions: Assign, comment, or update tickets directly from the connected alert.
Security
Your data security is our priority, handled via industry-leading protocols:
Limited Access: DataLight only reads Jira project metadata and creates/updates issues. We cannot access code repositories, modify user accounts, or change Jira configurations.
Encrypted Storage: All extracted event data is encrypted and pseudonymized, stored in segregated vaults for maximum protection.
Full Control: Disconnect DataLight anytime via Atlassian account settings.
FAQs
Answers to top questions
Explore detailed answers to the most commonly asked questions about our platform, features, integrations
